No, you can shop without an account by checking out as a guest, but you’ll have to re-enter your personal and delivery details each time you place an order.
If you create an account, you can easily access your purchase history and reorder your favorite products.
Click here to go to our Create an account page, enter your name and email address and create a password. It’s fast, simple and easy.
Click on the "forgot your password" link on log in page and we’ll send you an email to set up a new password. If you don't receive our email, contact us and we’ll reset it for you.
Click the My Account icon on the top right of your screen and sign in to your account. You’ll be able to change your details, including your shipping and billing addresses.
You can unsubscribe from our mailing list at any time by clicking the unsubscribe link on the bottom of the message, but we’d be sorry to see you go.
Yes, you can buy trial sizes of most products. This gives you the opportunity to try products and see if you like them over a longer period of time.
The best way to find out about our latest offers is to sign up for our mailing list.
We accept Amex, Discover, JCB, Mastercard or Visa cards. Please be sure that your billing name and address match the credit card information used for payment.
We are required to add sales tax to orders shipped within the state of Massachusetts. Note that all prices are quoted exclusive of any sales taxes and these amounts, if applicable, will be added when you checkout.
We ship your order within 2-3 business days via Priority Mail through the United States Postal Service. USPS estimates shipping times of 2-6 business days for shipping within the US, depending on your location. USPS does not guarantee or provide a day of the week or time of day for delivery, but their estimates are usually reliable.
We offer FREE standard shipping on all domestic orders over $40 and and on international orders over $150.
Yes, we ship international orders via USPS for a flat fee of $25.00. Orders over $125 ship for free.
Please note that all international orders are subject to Customs inspections and possible fees and/or taxes. Payment of these charges is the responsibility of the customer and we cannot be held responsible for packages which are held or abandoned at Customs. Our return policies do not apply for international orders.
Send us an email to email@example.com. If your order has not yet shipped we can cancel it so you can place a new order.
Yes. Once we’ve shipped your order, we’ll send you an email with your tracking details. If your order information is not instantly available, please check back in a few hours.
We want you to love your new products as much as we do. If you don’t, you have up to 30 days from the date of receipt to return or exchange your order, subject to the following:
If you’re not happy with your order, please tell us at firstname.lastname@example.org. We’ll always try to help you if we can.
Returns must be made within 30 days of your receipt date for a refund. All products must be accompanied by the invoice.
Please send product(s) to:
300 Brickstone Sq., Suite 201
Andover, MA 01810
We credit all returns within 12 business days of receiving them to the original credit card used at the time of purchase.
Please contact us at email@example.com as soon as possible with your order number and details of the incorrect or damaged product.